Last Updated: January 7, 2026
1. Introduction
This Cookies Policy explains how Shoparn uses cookies and similar tracking technologies on our website (shoparn.com) and application (app.shoparn.com).
By using our Services, you consent to our use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help websites remember your preferences and improve your experience.
Types of cookies we use:
- Session cookies: Temporary cookies deleted when you close your browser
- Persistent cookies: Remain on your device until expiration or manual deletion
- First-party cookies: Set by Shoparn
- Third-party cookies: Set by external services (e.g., Google Analytics)
3. How We Use Cookies
3.1 Essential Cookies (Required)
These cookies are necessary for our Services to function and cannot be disabled.
Purpose:
- Authentication and security (keep you logged in)
- Session management
- Load balancing
- CSRF protection
Examples:
session_id– Maintains your login sessioncsrf_token– Prevents cross-site request forgery attacks
Storage Duration: Session or 30 days
3.2 Functional Cookies (Optional but Recommended)
These cookies enable enhanced functionality and personalization.
Purpose:
- Remember your preferences (language, timezone)
- Save your widget customization settings
- Store your dashboard view preferences
- Remember “don’t show again” selections
Examples:
user_preferences– Stores your settingsdashboard_layout– Remembers your dashboard configuration
Storage Duration: 1 year
You can disable these cookies, but some features may not work properly.
3.3 Analytics Cookies (Optional)
We use Google Analytics to understand how visitors use our Services.
Purpose:
- Measure website traffic and usage patterns
- Understand which pages are most popular
- Identify technical issues
- Improve user experience
Examples:
_ga– Distinguishes unique users_gid– Distinguishes unique users (short-term)_gat– Throttles request rate
Data Collected:
- Pages visited
- Time spent on pages
- Referral source
- Device and browser information
- Anonymized IP address (last octet removed)
We do NOT collect:
- Personal identification information
- Exact IP addresses (anonymized)
- Specific user behavior tied to identity
Storage Duration: 2 years (Google Analytics cookies)
Third-Party Privacy Policy: Google Analytics Privacy Policy
3.4 Marketing Cookies (Currently Not Used)
We do not currently use marketing or advertising cookies. If we implement them in the future, we will update this policy and request your consent.
4. Your Cookie Choices
4.1 Cookie Banner
When you first visit our website, you’ll see a cookie consent banner allowing you to:
- Accept all cookies
- Reject optional cookies (only essential cookies will be used)
- Customize your cookie preferences
4.2 Browser Settings
You can control cookies through your browser settings:
Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Edge: Settings → Cookies and site permissions → Cookies and site data
To disable cookies:
- Block all cookies (may break functionality)
- Block only third-party cookies (recommended)
- Delete existing cookies
4.3 Google Analytics Opt-Out
To opt out of Google Analytics tracking:
- Install the Google Analytics Opt-out Browser Add-on
- Enable “Do Not Track” in your browser
4.4 Do Not Track (DNT)
Some browsers support “Do Not Track” signals. However, there is no industry standard for DNT implementation. We do not currently respond to DNT signals.
5. Cookies We Use
Complete list of cookies:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
session_id | Essential | Authentication | Session |
csrf_token | Essential | Security | Session |
auth_token | Essential | Login persistence | 30 days |
user_preferences | Functional | User settings | 1 year |
cookie_consent | Functional | Remember consent choice | 1 year |
_ga | Analytics | Google Analytics user ID | 2 years |
_gid | Analytics | Google Analytics session | 24 hours |
_gat | Analytics | Google Analytics throttle | 1 minute |
6. Other Tracking Technologies
6.1 Web Beacons (Pixels)
We may use web beacons (small transparent images) in emails to:
- Track email open rates
- Measure email campaign effectiveness
- Verify email delivery
6.2 Local Storage
We use browser local storage to:
- Cache application data for performance
- Store temporary widget configuration
- Improve load times
You can clear local storage through browser developer tools.
6.3 Log Files
Our servers automatically log:
- IP addresses
- Browser types
- Access times
- Referral URLs
- Error logs
Used for: Security, troubleshooting, and system administration.
7. Data Retention
- Essential cookies: Deleted when you log out or after 30 days
- Functional cookies: Retained for 1 year or until you delete them
- Analytics cookies: Retained per Google Analytics policy (up to 26 months)
You can delete cookies anytime through your browser settings.
8. Updates to This Policy
We may update this Cookies Policy to reflect changes in technology or legal requirements.
We will notify you by:
- Updating the “Last Updated” date
- Displaying a notice on our website
- Requesting new consent if required by law
9. Contact Us
For questions about our use of cookies:
Email: support@shoparn.com
Subject Line: “Cookies Policy Inquiry”
10. Your Consent
By clicking “Accept” on our cookie banner or continuing to use our Services, you consent to our use of cookies as described in this policy.
You may withdraw consent anytime by:
- Adjusting your browser settings
- Using our cookie preference center (if available)
- Contacting support@shoparn.com