Last Updated: February 10, 2026

Our Commitment to Customer Satisfaction

At Shoparn, we want you to be completely satisfied with our service. This Refund Policy explains how you can request a refund if you’re not happy with your purchase.

30-Day Refund Period

You may request a refund within 30 days of your purchase date. This applies to all subscription plans and purchases made through Shoparn.

How to Request a Refund

You can request a refund in two ways:

  1. Through Your Account: Log into your Shoparn account and submit a refund request through your account settings or billing section.
  2. Contact Support: Email our support team at support@shoparn.com with your account details and refund request.

Refund Processing

  • Refund requests are typically processed within 5-10 business days
  • Refunds will be issued to the original payment method used for the purchase
  • You will receive an email confirmation once your refund has been processed
  • It may take additional time for the refund to appear in your account, depending on your payment provider

What Happens After a Refund

Once your refund is processed:

  • Your access to the Service will be terminated
  • Your account will be cancelled
  • Any data associated with your account may be deleted in accordance with our data retention policies

Payment Processing

All payments and refunds are processed through Paddle, our payment processor. Paddle’s terms and conditions also apply to your purchase. You can review Paddle’s consumer terms at: https://www.paddle.com/legal/invoiced-consumer-terms

Questions About Refunds

If you have any questions about our refund policy or need assistance with a refund request, please contact us at:

Shoparn Email: support@shoparn.com Website: https://shoparn.com

We’re here to help and want to ensure you have a positive experience with Shoparn.